FAQs

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Frequently Asked Questions

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How do I choose the right hair color?

We recommend matching your extensions to the mid-lengths and ends of your natural hair. If you're between shades, choosing the lighter option usually provides a more natural blend. You can also consult a professional stylist for best results.

What is your return policy?

Unopened and unused products are eligible for returns within the return window outlined in our policy. For hygiene reasons, opened hair extensions are not eligible for return.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping delivery timelines vary by location and will be displayed at checkout.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.

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Yes, all our hair extensions are crafted from 100% premium-quality human hair, ensuring a natural look, soft texture, and long-lasting performance.

Absolutely. Our extensions can be curled, straightened, and styled just like your natural hair. Coloring is possible, but we recommend consulting a professional stylist for best results.

With proper care and maintenance, our hair extensions can last 6 to 12 months or longer, depending on usage and care routine.

Yes, we offer worldwide shipping. Orders are typically delivered within 7–10 business days, depending on your location.

We prioritize hygiene and quality. Returns or exchanges are accepted only for unused and unopened products, in accordance with our shipping and return policy.