Shipping and return
DELIVERY
You can choose a delivery type on the checkout order.Β
Β We're working with USPS and UPS so you will always have a tracking number. You'll get a message containing your order details, tracking number, and the date of delivery.
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You can choose delivery the standard US delivery which takes 2-3 days if item is in stock. Speciality orders and made to order 2 to 4 weeks
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Over 95% of our orders shipped on the same day if in stock.
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Our manager will promptly contact you if the product appears to be out of stock to discuss estimate making and delivery time and to offer you an alternative product.Β
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* If there is no ordered hair length in stock, we usually ship the more extended cut for the same price.
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* Your package is secured with a USPS and UPS loss insurance.Β
RETURN
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Β We are paying all return fees.You need to print out a bar code and attach it to the returning package.
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Β On return:The product must be packed, must have a bar code tag and must be unused.Β
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Β Your money will be automatically refunded 2-3 days after we receive a package and check the product. If you ordered the wrong item and are wanting a refund, that is not in our return policy. And will not be refundedΒ
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Β We manufacture our products at our factory in the highest standard of Slavic hair. That's why we can guarantee its highest quality.